About
Website Assist has provided IT Services, Web Design & Development for all types of business since 1993 and added Internet Marketing to our services in 2008.
Website Assist specialise in creating & marketing websites to businesses of all sizes.
You Built Something Great.Let's Make Sure the World Can Find It.
You’re brilliant at what you do. You show up for your clients, you deliver real results, and you’ve built a business to be proud of.
But online? You feel like you’re invisible.
Your website doesn’t reflect the quality of your work. You’re not showing up on Google. And somewhere out there, customers who need exactly what you offer are choosing your competitors instead — not because those competitors are better, but because they’re easier to find.
That’s not a business problem. That’s a visibility problem. And it’s exactly what we’re here to solve.
We're Your Guide — Not the Hero of This Story
At WebsiteAssist, we don’t want to be the star of your story. You are.
Our job is simple: to be the experienced, trusted guide that helps you — the hero — win online.
Founded by John Braid, WebsiteAssist has spent decades helping Australian small and medium businesses build a digital presence that actually works. With deep expertise in web design, SEO, Google Ads, and digital marketing, we’ve seen what separates businesses that thrive online from those that struggle — and we’ve built a proven process to get you to the right side of that line.
“John is an absolute wealth of knowledge in the marketing space.” — Former colleague
We Understand What You're Going Through
Most business owners we talk to feel the same way:
- Frustrated that your website isn’t generating enquiries
- Overwhelmed by the confusing world of SEO and digital marketing
- Burned before by agencies who promised the world and disappeared
- Unsure who to trust with your hard-earned marketing budget
We get it. And we believe every great business deserves to be found online — not just the big players with deep pockets.
Here's How We Help You Win
We make the path forward simple and clear. Here’s what it looks like to work with us:
Step 1 | Free Website Audit | We take an honest look at where your business stands online — no jargon, no hard sell. Just clarity. |
Step 2 | Build Your Strategy | We create a tailored plan across web design, SEO, and/or advertising that matches your goals and budget. |
Step 3 | Grow & Thrive | Your website works. Your phone rings. Your customers find you. You focus on what you do best. |
No jargon. No lock-in contracts. No vanishing acts. Just an honest team that shows up and does the work.
Why Businesses Choose WebsiteAssist
Decades of real-world experience.
We’ve been building websites and growing businesses online for over 30 years. We’ve seen every trend come and go — we know what works.
No false promises.
SEO takes time. Anyone who tells you otherwise is lying. We’ll always be transparent about timelines, scope, and what to expect.
We listen first.
We don’t start work until we truly understand your business, your customers, and your goals. Strategy before tactics — always.
Google Certified & up to date.
We hold current certifications in Google Ads, Technical SEO, and more — and we keep them current.
Local, approachable, accountable.
Based in Queensland, Australia. You can call us, Zoom with us, and always know who’s looking after your account.
What Life Looks Like When You Work With Us
Imagine opening your inbox on a Monday to find new enquiries waiting for you — people who found you on Google and reached out. Imagine a website you’re actually proud to share. Imagine your business growing because the right customers can finally find you.
That’s what we’re working toward — every single day, for every single client.
Ready to Get Started?
The first step is free and there’s no obligation. We’ll take an honest look at your current online presence and show you exactly where the opportunity is.
No hard sell. No jargon.
Just a genuine conversation about how we can help your business grow.
Why Choose Website Assist
We do not sell our services on false promises of quick delivery. SEO/SMO and SMM are laborious activities that require constant and planned execution of methods and approaches, in order to demonstrate results. When showcasing our packages, we make sure that there is complete transparency between Website Assist and its clientele about what we can do.
Our team of professionals keep themselves abreast of all the latest updates in the world of web design & digital marketing. They are quick adopters of these new updates and employ the same to give you relevant and up-to-date results. The result – our solutions give you the competitive edge you need to stay ahead of your competitors. We are very clear about what is within our scope and what is out of our scope of our expertise. This helps clients in setting a realistic expectation about our servicing and timings.
The project managers assigned to you will not commence work till they have had a clear understanding of your products and services background and the kind of audience you are trying to target. This will help them devise bespoke digital marketing plans that will help your company connect with the target audience in the desired manner and thus have greater chances of successful execution of the online marketing plans for your company.
We engage with our clients to provide them the best possible ROI, and thus add to their business revenues. If you are interested to know more about how we can help you secure more site traffic and better chances of sales conversion, you can contact us and we will get back to you with more details on how Website Assist can provide your business the online boost it needs to stay ahead of the competition.
TRUSTED BY
WHAT OUR CUSTOMERS ARE SAYING
The team took baby steps with us to begin with, building a website from the ground up to suit our specific needs. Without doubt, we would recommend the Website Assist team for all your online requirements
Chris Matthews
Company Director
The service your team provided was excellent and you did not just design our website but you also provided us with extra service with search engine optimisation.
LUDOVIC MAHU
Principal of Belle Maison Realty
Traffic to our site has increased and has opened up a whole new market for our products and we would certainly recommend Website Assist for their website design & marketing services.
Tony Mansfield
CEO Sterrimatt
OUR TECHNOLOGY PARTNERS
